IMPACT OF EMPLOYEE TRANING AND DEVELOPMENT PROGRAMME IN THE OPERATION OF NEW GENERATION BANKS

ABSTRACT

The global competition and swiftness of changes emphasize the importance of human capital within organizations, as well as the swiftness and ways of knowledge gaining of that capital.  In the economy where uncertainty is the only certainty, knowledge is becoming a reliable source of sustained competitive advantage. Knowledge is becoming basic capital and the trigger of development. However, this study was undertaken to evaluate the impact of Employee Training and development on the operations of New Generation Banks with emphases on Guaranty Trust Bank Plc. The major problem of this study is that employee training and development within our organization are undeveloped. They are mainly performed occasionally and not connected with organizational strategy not do they have strategic significance and mostly employees are not selected or nominated on merit or on base  of  training  needs  for  the  organizations.  However,  the objective of the study is to assess and evaluate the impact of employee training and development in the operation of New Generation banks with reference to Guaranty Bank Plc as a tool adopted to improve on its employee performance.  Hypothesis are formulated such that when analyzed may give possible solutions to the research questions.   Datas are analysed through the use of descriptive, fractions, percentages, and chi-square test. Major findings  indicate  the  employee  training  and  development  are crucial  in  effective  and  efficient  operation  of  new  generation banks. It is recommended among others that employee training and   development   should   articulate   the   corporate   strategic
objective  and plan  of  the  organization  to  sustain  at this ever changing innovative and competitive business environment

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